Active employees & non–Medicare–eligible retirees
With a PPO, you don't have to choose a primary care provider. But it's helpful to have a relationship with a doctor who can help guide your care.
Doctors and Hospitals
After-Hours Care
If you need care and your doctor's office is closed, you have options:
Get medical advice from a Blue Cross nurse, 24/7, by calling the Blue Care LineSM toll-free at 1-888-247-BLUE (2583).
Visit a limited services clinic (such as CVS Minute Clinic®'')
Go to an urgent care center if you have an injury or illness that needs immediate attention but isn't life threatening.
Emergency Care
In an emergency, go to the nearest medical facility, or call 911. You pay a $100 emergency room copay after your deductible is met (waived if admitted or for observation stay).
